Support

We provide technical support related to Falex Tribology Instruments but also offer training, demo projects and testing projects.

Technical Support

Technical advice before, during and after sales :

Installation assistance, training and calibration services for the users of Falex test equipment, trouble shooting, diagnostics and simple repairs.

 

Annual Service Plans

IAnnual preventive maintenance and calibration visit guarantees optimal test results of your Falex test machine.

On-site visits can be organized in combination with repairs, training and general advice.

Spare parts and materials available at discounted prices.

Request general conditions of the Annual Service Plan and contact us at office@falex.eu.

Standard Test Specimens

ASTM and other test methods for the qualification of lubricants require standardised test specimens. In many cases, Falex is the only approved source for these.  Falex manufactures and qualifies standard test specimens, and we hold a stock of the most common specimens in Belgium for fast delivery in Europe.

For less common standard specimens or specimens in special materials :Contact us for advice.

Scientific Support

The Falex scientific team gives you high quality data on your products.
We perform standard tests—ASTM, DIN, ISO, CEC- and develop unique customized tests and test projects. We offer more than a number.
We are partners in European innovation on friction, wear resistance and lubrication. We participate in lubrication and material property projects.

We organise on-demand workshops or courses on tribology for industrial attendees. These are always aimed at your specific industry and issues.

For advice on more general tribology courses, please contact us.

Contact us to discuss your needs.

We’re always here to help. If you’re interested in any of our services please give us a call or fill out the contact form and we’ll assist in any way we can.